TIDAL reps deny the company being investigated in Norway for “falsely inflating listening numbers”

Posted on January 14th, 2019
Derêka K. Bennett

TIDAL just issued a statement in response to allegations being reported that the company is under investigation in Norway for “falsely inflating listening numbers.”

According to a report from BloombergQuint, the streaming service is being investigated by the Norwegian Authority for Investigation of Economic and Environmental Crime (Økokrim). The report explains the investigation is the result of the group’s multiple allegations from regional artist associations saying there is a potential income loss due to streaming data “manipulation.”

According to Complex, a TIDAL rep denied that the company is the suspect in any investigation.

“TIDAL is not a suspect in the investigation,” the rep said. “We are communicating with Økokrim. From the very beginning, [Dagens Næringsliv] has quoted documents that they have not shared with us in spite of repeated requests. DN has repeatedly made claims based on information we believe may be falsified. We are aware that at least one person we suspected of theft has been questioned. We cannot comment further at this time and refer to our previous statement, which still stands.”

TIDAL CEO Richard Sanders also said back in May that he rejected and denied the publication’s claims. “Although we do not typically comment on stories we believe to be false, we feel it is important to make sure that our artists, employees, and subscribers know that we are not taking the security and integrity of our data lightly, and we will not back down from our commitment to them,” Sanders said.

At the time, NB was accusing TIDAL for having fake streaming numbers for albums including Lemonade and The Life of Pablo. TIDAL denied these claims and also informed subscribers that they had hired an independent cyber security firm. “We look forward to sharing with them, and all of our partners, the results of the review once completed,” Sanders said.

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